Principle # 4
Champion-and-Channel replaces Command-and-Control
Thousands of articles have talked about how command-and-control dynamics are less than effective in the new set of interconnected conditions found in the workplaces of the Information Age.
Remember how you felt (or feel today) when commanded by a parent or other authority figure?
All too often, going to work in today’s organizations feels like re-living the adult version of that experience.
Not all organizations are like this – but fewer and fewer of tomorrow’s organizations will be able to function effectively if command-and-control remains the dominant dynamic.
Coaching has become an important response to changing this dynamic. Coaches help leaders and managers listen better, respect other people more authentically, and become more effective at striking a balance between:
Clarity and Decisiveness and Flexibility and Openness
As change swirls and complexity keeps on growing, champion-and-channel helps good ideas and effective responses come to the surface and get implemented.
Effective leaders and managers know how to, or learn how to, champion and channel.
Bosses are different than leaders and managers – as both a conceptual construct and in the lived experience found in our relationship with them.
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