Clear Example of the Power of Users

By way of today’s Globe and Mail …

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Rogers caves to complaints, unveils new 3G data rates

The special plan is available not just to iPhone customers, but any Rogers customer with a 3G next-generation smart phone.

Bowing to public pressure, Rogers Wireless Inc. has opted to slash its data fees as the launch of the iPhone draws near.

Customers who purchase an iPhone and sign up for a three-year contract any time between July 11 – when the device goes on sale – and the end of August will be eligible for a $30-per-month data plan giving them access to 6-Gigabytes of data. Rogers previously had charged $100 for a 6-GB plan.

Rogers also announced that it would hold special launch day events to welcome the iPhone to Canada on Friday. Six Rogers Plus locations and one Fido store will open at 8 a.m. on Friday with special promotions and free breakfast.

A Rogers spokeswoman said the decision to offer the new plan was based on “customer feedback.”

 

(I’d call it rapid and loud and constant complaining !)

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