Doc Searls points us to Om Malik’s publishing of an essay by a colleague of Malik’s. Doc suggests this essay may be the most important piece ever written on the history, current state and eventual future of VoIP as one of the fundamental components of communication.
An excerpt:
Advances in communication from writing and paper to the printing press, telegraph, and telephone shape human progress. Some might have viewed VoIP as an interesting toy in 1995, but no one presently doubts it will dominate the communication future.
The economies of scale associated with growing customer awareness and competition will produce a Moores Law like virtuous cycle of communication innovation.
The full essay is here.
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