About a year and a half ago I wrote what I intended to be a little booklet that set out one principle per page, just a few bullet points … ten principles in all … based on my past experience consulting to organizations about work, workers and management/leadership development.
I find myself wondering if I could work it up into a ChangeThis manifesto. What does anyone think ?
I’ll post one per day for the next 10 days anyway, just to keep the stuff fresh. While it may seem obvious to some, and overly “democratic” to some, I’m pretty sure that this is what many many workers think and want (or some variation thereof … witness the sustained success of Dilbert).
Principle # 1
Customers, employees and other stakeholders are all interconnected, and have access to most, if not all the information that everyone else has
This fact has large implications for any organization. It means that you can’t hide – anywhere.
Michael Schrage of MIT puts it very succinctly:
Networks make organizational culture and politics explicit
It’s essential, in this interconnected age of instant accessibility to information and knowledge, that as a leader and manager you are aware of the potent force that is contained in networks of connected information and people.
The implications are clear.
People have to understand and believe in what an organization is doing, why the organization is doing what it does, and how it’s doing it.
The messages have to be clear and believable, and the culture that carries out the organization’s mandate and mission has to be flexible, responsive and open.
Fear and cynicism, being driven to perform – as opposed to being invited to contribute your best – can’t carry the day.
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